Britannia Thomas Casserlys feedback list
DateJob IDRatingComments
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28/08/2020 23:35:40493447/1100Great service from start to finish. Glynis in the office was very friendly and arranged the remote tour with Martin. The app used is easy to use and seemless. I have to say that Mark and his removal lads were excellent and did a fantastic job. On time, polite and got the van into the tight driveway without a hitch. Would highly recommend to anyone. Many thanks
14/08/2020 09:40:40493154/1100 
10/08/2020 18:11:01492959/195Never move during a pandemic!Despite uncertainties of whether it would be possible on our chosen dates the move went off without a hitch, all due to professional team work throughout and adhering to government guidelines for Covid 19. Many thanks for everything.
10/08/2020 16:30:06493348/1100Removal crew were quick,quiet and efficient. Unfortunately I was unable to offer any gratuity to them as ready cash is rare nowadays. However I will endeavour to rectify that. In any case I will be relocating again soon and will use your Company and hopefully the same crew. Many thanks to all concerned for making the move go so smoothly.
29/07/2020 07:04:18493199/190 
25/07/2020 11:14:32492470/2100The quality of service provided from start to finish (which was problematic due a number of delays and date changes) was second to none. Everyone I spoke with in the course of the arrangements and booking was extremely helpful and professional. The move itself was also completely stress free and we didn't have to lift a finger. This company came recommended and it is obvious why. I have already recommended them to my Godmother.
22/07/2020 19:32:33492932/1100 
22/07/2020 17:49:16493112/1100Excellent move and competitive price so we were very satisfied.
22/07/2020 17:38:51493278/1100Extremely pleased with service and extra help of disposing of white goods
04/07/2020 12:29:01493066/1100The service we received was exceptional, especially given the challenging circumstances surrounding covid 19. This was our second move within a year and Thomas Casserlys far outshone our previous removers. The survey was conducted remotely, but I had confidence that our needs had been well assessed. Caroline was excellent in the office, available and helpful using her experience to advise us. The team were very polite and kind, working sensitively around us and adapting to our needs and requests. We felt well looked after throughout and confident of their professionalism. We would unreservedly recommend your company to anyone who wants a really good job done!Thank you for all you did for us.
03/07/2020 09:22:23493128/1100Excellent service and a seemless move. The whole team were spot on in every way.
02/07/2020 11:46:18492945/1100Extremely good service by the surveyor, removal crew, and Caroline in the office.
01/07/2020 17:23:29493021/1100The move went as smooth as it could and the crew were really nice people and considering the heat they did really well and didn’t stop. Would highly recommend Thomas Casserleys and Britannia and i would use them again without hesitation. Have always used Britannia in other moves apart from a previous move we’re we used pickfords and I would never use this again always Britannia. 100 % service and the prices are really competitive. Thanks for the smooth move and great service thanks again.
22/05/2020 13:33:23493030/1100Everything went smoothly. The two men who moved us were absolutely excellent. They were courteous and polite and they were skilled in moving awkward/large furniture items.
19/03/2020 16:08:15492819/1100Thought the lads were brilliant