Britannia Thomas Casserlys feedback list
DateJob IDRatingComments
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04/07/2020 12:29:01493066/1100The service we received was exceptional, especially given the challenging circumstances surrounding covid 19. This was our second move within a year and Thomas Casserlys far outshone our previous removers. The survey was conducted remotely, but I had confidence that our needs had been well assessed. Caroline was excellent in the office, available and helpful using her experience to advise us. The team were very polite and kind, working sensitively around us and adapting to our needs and requests. We felt well looked after throughout and confident of their professionalism. We would unreservedly recommend your company to anyone who wants a really good job done!Thank you for all you did for us.
03/07/2020 09:22:23493128/1100Excellent service and a seemless move. The whole team were spot on in every way.
02/07/2020 11:46:18492945/1100Extremely good service by the surveyor, removal crew, and Caroline in the office.
01/07/2020 17:23:29493021/1100The move went as smooth as it could and the crew were really nice people and considering the heat they did really well and didn’t stop. Would highly recommend Thomas Casserleys and Britannia and i would use them again without hesitation. Have always used Britannia in other moves apart from a previous move we’re we used pickfords and I would never use this again always Britannia. 100 % service and the prices are really competitive. Thanks for the smooth move and great service thanks again.
22/05/2020 13:33:23493030/1100Everything went smoothly. The two men who moved us were absolutely excellent. They were courteous and polite and they were skilled in moving awkward/large furniture items.
19/03/2020 16:08:15492819/1100Thought the lads were brilliant
08/03/2020 18:36:18492749/1100We were impressed with the care taken over packing of our goods.
11/02/2020 19:29:27492772/1100Great service last time, great service this time. After bad experiences in the past with other companies, we would not use anyone else
20/01/2020 12:22:02492610/185I cannot remember if the crew called before they arrived. I think they may have done. Overall I was very pleased with the service provided. Unfortunately due to a delay in obtaining the keys to the new property the men were then put behind in putting the contents into the new property and in particular the reconstruction of the bunk bed was very difficult but they never complained and made sure they had done everything I wanted, apart from the washing machine which did not have a long enough inlet pipe. I felt they had a hard job and were exemplary in carrying it out according to the agreement. Many thanks are due to them.
01/01/2020 20:15:57492095/195We found Taylor and Chris very helpful and made the move run smoothly for us.
25/11/2019 21:40:03492211/1100First class service all round.
25/11/2019 21:39:32492211/1100First class service all round.
23/11/2019 10:04:52492547/1100 
11/11/2019 16:08:57492253/2100Thank you all for helping to take the stress out of a very stressful process Colin & Angela Spicer
03/11/2019 11:40:09492348/190