Britannia Thomas Casserlys feedback list
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 256 items in 18 pages
17/02/2021 21:25:52494057/195Really good service. So glad I came to your firm.
17/02/2021 15:25:27494141/195 
04/02/2021 13:41:32493790/1100The men who helped us move were superb! They were efficient, kind, accommodating and just absolutely fabulous. Thank you, thank you ,thank you! Lady on the phone was helpful, polite and understanding. Fantastic service, great guys and couldn't do enough for us. Could not believe the speed at which they worked either x
03/02/2021 15:02:22493666/195This is not our first move withThomas Casserlys, exceptional service last time ensured we would move with them this time. The only issue was the surveyor (online of course) was not as accurate as might have been expected. He estimated we would need 50 boxes, in fact we needed 117! He may have better realised how many belongings we had if he has asked us to open our cupboards. Obviously things have been tricky this year with Covid restrictions and in the scheme of things this a minor thing. The crew on the day are to be congratulated for presenting your company in an excellent light. Shame I couldn't give them a cup of tea! Thank you all.
17/01/2021 15:18:32493945/1100I was extremely impressed with the service provided throughout. Many thanks.
15/01/2021 21:33:17493866/1100Your removal team went way above normal service, helped with TV and complex underfloor heating. We imagined that with all the walking and difficulty to get our furniture to the apartment that they would be tired and fed up , but they were always helpful and cheerful. Many thanks again and will recommend your company to anyone needing your services. Ps please thank our team and best wishes to you all.
11/01/2021 10:59:37492815/395This was a long drawn out and complicated move. Throughout, the administrators showed courtesy and patience. On the first move, storage and second move the removal guys were friendly and finished the job professionally and with urgency. All round a positive set of experiences against the protracted and difficult process of the sale and purchase of properties
04/01/2021 10:54:21493821/1100Moving home can be an anxious time but the superb service offered by Britannia Thomas Casserley's made it so much easier than it might otherwise have been. Dylan and Sam who handled the move were super helpful, friendly, polite and courteous.
29/12/2020 13:45:58493507/190Some issues experienced with surface damage to two items of furniture that could have been avoided with more carefully applied coverings once loaded onto the vehicle in consideration of the long journey. This would be the reason the score could not be at 100%. No claim was made on insurance as whilst the damage was unsightly and annoying any claim would have fallen outside the normal excess charges.
24/12/2020 12:05:22493596/195Very careful when removing contents and the same when unloading at the new property.
20/11/2020 09:08:29492102/1100Absolutely brilliant service, very friendly team, nothing was too much trouble, would highly reccommend.
18/11/2020 14:22:33493806/185 
17/11/2020 13:26:36493351/1100I can’t thank you enough for a very professional and thorough service. Very fairly priced. The 3 men who came to move us were amazing. I can’t recommend your company enough and have done so already.
12/11/2020 13:13:14492076/2100Very grateful that you were able to fir me in at relatively short notice. Thank you.
06/11/2020 16:05:37492815/285