Britannia Thomas Casserlys feedback list
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 251 items in 17 pages
15/01/2021 21:33:17493866/1100Your removal team went way above normal service, helped with TV and complex underfloor heating. We imagined that with all the walking and difficulty to get our furniture to the apartment that they would be tired and fed up , but they were always helpful and cheerful. Many thanks again and will recommend your company to anyone needing your services. Ps please thank our team and best wishes to you all.
11/01/2021 10:59:37492815/395This was a long drawn out and complicated move. Throughout, the administrators showed courtesy and patience. On the first move, storage and second move the removal guys were friendly and finished the job professionally and with urgency. All round a positive set of experiences against the protracted and difficult process of the sale and purchase of properties
04/01/2021 10:54:21493821/1100Moving home can be an anxious time but the superb service offered by Britannia Thomas Casserley's made it so much easier than it might otherwise have been. Dylan and Sam who handled the move were super helpful, friendly, polite and courteous.
29/12/2020 13:45:58493507/190Some issues experienced with surface damage to two items of furniture that could have been avoided with more carefully applied coverings once loaded onto the vehicle in consideration of the long journey. This would be the reason the score could not be at 100%. No claim was made on insurance as whilst the damage was unsightly and annoying any claim would have fallen outside the normal excess charges.
24/12/2020 12:05:22493596/195Very careful when removing contents and the same when unloading at the new property.
20/11/2020 09:08:29492102/1100Absolutely brilliant service, very friendly team, nothing was too much trouble, would highly reccommend.
18/11/2020 14:22:33493806/185 
17/11/2020 13:26:36493351/1100I can’t thank you enough for a very professional and thorough service. Very fairly priced. The 3 men who came to move us were amazing. I can’t recommend your company enough and have done so already.
12/11/2020 13:13:14492076/2100Very grateful that you were able to fir me in at relatively short notice. Thank you.
06/11/2020 16:05:37492815/285 
27/10/2020 16:03:34491919/1100 
23/10/2020 16:44:52493523/190Some slight damage to various items ( broken lamp base for example), but nothing major, all in all happy with your service etc
08/10/2020 17:12:28493513/195Well done. I contacted the office a few times before the move actually rook place and each time they were helpful. Your surveyer got his estimate right down to the last square foot of space on the vans which I would not have believed when they arrived. No losses no breakages and boxes put where they were labeled.
28/08/2020 23:35:40493447/1100Great service from start to finish. Glynis in the office was very friendly and arranged the remote tour with Martin. The app used is easy to use and seemless. I have to say that Mark and his removal lads were excellent and did a fantastic job. On time, polite and got the van into the tight driveway without a hitch. Would highly recommend to anyone. Many thanks
14/08/2020 09:40:40493154/1100