Britannia Thomas Casserlys feedback list
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 221 items in 15 pages
20/01/2020 12:22:02492610/185I cannot remember if the crew called before they arrived. I think they may have done. Overall I was very pleased with the service provided. Unfortunately due to a delay in obtaining the keys to the new property the men were then put behind in putting the contents into the new property and in particular the reconstruction of the bunk bed was very difficult but they never complained and made sure they had done everything I wanted, apart from the washing machine which did not have a long enough inlet pipe. I felt they had a hard job and were exemplary in carrying it out according to the agreement. Many thanks are due to them.
01/01/2020 20:15:57492095/195We found Taylor and Chris very helpful and made the move run smoothly for us.
25/11/2019 21:40:03492211/1100First class service all round.
25/11/2019 21:39:32492211/1100First class service all round.
23/11/2019 10:04:52492547/1100 
11/11/2019 16:08:57492253/2100Thank you all for helping to take the stress out of a very stressful process Colin & Angela Spicer
03/11/2019 11:40:09492348/190 
02/11/2019 14:45:35492367/195Some damage to property seen during unloading and upon discovery later.
02/11/2019 10:40:44492562/1100 
02/11/2019 10:40:38492562/1100 
01/11/2019 08:20:23492434/1100Removal crew were very good
15/10/2019 12:39:39492080/1100Everything I hoped for. Prompt, courteous, professional. The three guys who packed / moved us were fantastic. Really helpful. Could not do enough for us. I am so pleased and really grateful. Many many thanks
08/10/2019 15:28:36492171/1100Brilliant service all round
17/06/2019 19:35:43491652/1100Moving for me was a sad and emotional time however, all the staff I dealt with in your company were brilliant and they made this time significantly less stressful for me with their professional approach to moving the contents of my house. I found both the office staff and the staff that came to move me very friendly and helpful and nothing seemed to much trouble for them. I found the removal staff took a great deal of care with the items they moved for me and now that all the boxes are unpacked I have not found any of my items broken or damaged. I was extremely pleased with the service you provided me with and can honestly say that I would recommend your company 100% to anyone who is thinking of moving. Please except my apologies for this feedback being a little late
27/05/2019 20:27:58491551/1100